Tana Fashion
Athi River, Machakos County, Kenya
Phone: (Phone Number)
Email: (Email Address)
P.O. Box: (P.O. Box Number)
Website: www.tanafashion.com
Company Information
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the details above.
Information We Collect
We may collect personal information that you voluntarily provide when you create an account, place an order, subscribe to newsletters, contact customer service, complete surveys, or submit reviews.
- Full name
- Email address
- Phone number
- Billing and delivery address
- Payment information
- Purchase history
- Account login information
How We Use Your Personal Information
The information we collect helps us provide a better experience and improve our services. Your information may be used to:
- Process and fulfill your orders
- Deliver products and services
- Process payments
- Communicate regarding your purchases
- Respond to customer inquiries
- Improve our products and website
- Personalize your browsing experience
- Detect and prevent fraud
- Comply with legal obligations
Marketing Communications
By creating an account or placing an order, you may receive order confirmations, shipping notifications, surveys, and promotional emails. You may opt out of promotional communications at any time via the unsubscribe link or by contacting us.
Cookies
Our website uses cookies to improve your browsing experience — remembering preferences, analyzing traffic, and enhancing security. Most browsers allow you to disable cookies, though this may limit certain features.
Accuracy of Your Information
You are responsible for ensuring that all personal information you provide is accurate, current, and complete. By submitting information, you confirm it belongs to you, is accurate, and does not violate the rights of any third party.
Information Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction, including SSL encryption, secure payment processing, and restricted internal access.
Information We Collect Automatically
When you visit our website, certain information may be collected automatically, including IP address, browser type, device information, pages visited, and session duration. This helps us improve performance and protect against fraud.
Mobile Devices
If you access our website through a mobile device, certain technical information may be collected to improve functionality. Most mobile devices allow you to disable location services through device settings.
Information from Third Parties
We may receive information from trusted third parties including delivery providers, payment processors, marketing partners, and analytics providers to help improve our services and verify transactions.
Sharing Your Information
Tana Fashion does not sell your personal information. We may share information only when necessary with payment providers, delivery partners, technology providers, and government authorities where required by law.
Your Rights
Subject to applicable laws, you have the right to request access to, correction of, or deletion of your personal information, withdraw consent, and object to direct marketing. Contact us to exercise these rights.
Data Retention
We retain personal information only for as long as necessary to fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce our agreements. When no longer required, it will be securely deleted or anonymized.
Changes to This Privacy Policy
Tana Fashion reserves the right to update this Privacy Policy at any time. Changes become effective immediately upon publication on our website. We encourage users to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact Tana Fashion using the details listed above.